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Future Training & Consulting Ltd

Terms and Conditions

1. Course bookings

Bookings may be made by e-mail or telephone. Telephone bookings must be confirmed in writing on request.


2. Payment

Invoices are payable on receipt, if any invoice is not paid within 14 days of the invoice date, then we will be entitled to charge interest on amounts outstanding beyond 14 days at 5% per month.


3. Cancellations

Courses cancelled, in writing, by the client become liable for the following charges:

- 21 days or more notice. - Full refund

- 14 days or more notice. - 25% of total cost

- 7 days or more notice. - 50% of total cost

- Less than 7 days notice. - 75% of total cost

- Less than 2 working days notice. - Full amount payable


4. Transfers

Should circumstances mean that you need to move your course dates then the following charges will apply:

- More than 2 weeks notice. - no charge

- 7 days or more notice. - 25% of course fee

- Less than 7 days notice given - 50% of course fee


5. Non-attendance

If a candidate does not attend a course, and we were not previously informed (see cancellations above), the full course fee remains payable.


6. Unforeseen circumstances

On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.

Updated June 2016

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Future Training & Consulting LTD
Top Floor,
Principality House,
31 Taff Street,
Rhondda Cynon Taf,
CF37 4TR

Contact Us


Cardiff: 029 2240 1111
Pontypridd: 01443 561600
Merthyr Tydfil: 01685 848 270

Fax: 01443 561 601

Email: info(at)



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