Conflict Management
Description: The conflict resolution and conflict management course is designed to give managers, team leaders and staff the ability to identify the early stages of clonflict, defuse and or manage the conflict through an understanding of why conflict arrises and why situations esculate.
Duration: 1 Day
CPD Hours: 8
Price:
Duration: 1 Day
CPD Hours: 8
Price:
- Open Course: £80.00
- Course run at your venue: £350 (up to 12 people)
- Online Course: TBA
This course is designed for:
- Managers and team leaders
- All staff who have the potential to come face to face with conflict
This course covers:
- Introduction to Conflict Management
- Constructive conflict vs Destructive conflict
- Understanding the causes of conflict
- Preventing Conflict
- Managing Conflict
- Learning from Conflict
